READ OUR GUEST REVIEWS

We endeavor to deliver the best experience to all of our guests. Please share your experience with us .

Private and perfect Mayfair Base! ★★★★★

We have been visiting London for 36 years, since we emigrated from the UK to the U.S., so we have frequented most 4-5 star hotels in the Mayfair area, but I have to say this is probably the absolute best location to date. Private, but in the middle of it all with excellent pubs and restaurants a few paces away. Roomy, clean apartments, well appointed and with a professional, but friendly and helpful staff at any hour! Guaranteed to be on our next UK itinerary. Thank you! thanks Sara thank you team

Birdman1966 - Westport, Connecticut

Excellent staff, happy stay, perfect location ★★★★★

Clean, comfortable rooms, staff are excellent, happy and helpful. Perfect location, close to Hyde Park and easy walk to Buckingham Palace (through the Park) Piccadilly, Leicester Square, Soho, Regent Street, Oxford Street. Many restaurants within one minute walk that cater for every taste - there is even a Polish-Mexican restaurant 50 meters away and 3 pubs within 100 meters! Every member of staff treated us with upmost respect and kindness, especially Sara whom helped us with every query and made us feel at home! Her cheerfulness and lovely chats always made our day. We will definitely return without question if we decide to stay in London again! Many, many thanks! Lots of love, Nuha & Amal.

Owow2017 - Durban, South Afric

Perfect service ★★★★★

It was such a pleasure been back, how many ways can i express how exceptional the staff and service is, as usual. A great example of how a good hotel should be, location is great and convenient, a very enjoyable stay.

afourniotis - Athens, Greece

The best place ever ★★★★★

In January this year I stayed with my family at this hotel. The reason for our visit was primarily a health because our baby had examination at London eye clinic. We were very concerned about this examination and what left us speechless was kindness of hotel staff, especially Josef from Reception. The hotel is in city centre walkining distance to Oxford street, Soho, Harrods and etc. Rooms are very clean and bright. We will definitely come back and we highly recommend this hotel if you want your stay in London to be unforgettable.

Sanja R -

A wonderful hotel, good location and got everything you need. ★★★★

I came to London for a few days on a business trip to catch up with clients. I only got a studio, but it was good enough to hold a few quick meetings to save me running around all day, and was well kept. On the whole a fairly smooth experience.

Kerim H - Warsaw, Poland

Good choice! ★★★★

One of the best hotel apartments in London . As a family of 6, I reserved 2 interconnecting superior one bedroom apartments. They were spacious, clean and well-furnitured. Friendly staff especially Monica from the Reception and the very helping Aziz who was there for us all the time . It's definitely not my last stay here . Thank you Mayfair House for making my holiday an unforgettable one!

Manal_AO - Riyadh, Saudi Arabia

True Gem in Mayfair ★★★★★

The hotel staff gave us full attention from arrival to departure and was extremely helpful. The service is the key thing for us however the apartment was clean & spacious, location was great, we would definitely recommend this place, the reservation process was easy and our request was already taken care of. Well done and good luck to the team

AlishBuca - Kuwait City, Kuwait

Truly Excellent ★★★★★

Well-looked after facility in central Mayfair with gymnasium open 24 hours.. great place to stay we had arrived early morning the room type we had booked was not ready helpful staff took no time to upgrade us to a bigger room the porters and the front desk staff was very cheerful housekeepers are excellent paying attention to details....we would highly recommend for family holiday

835alex - Saudi Arabia

Superb ★★★★

i was recommended to Mayfair by a friend of mine , who lives in London the location was excellent as it was close to the action, shopping restaurants etc my room was fabulous and the service was excellent breakfast was great, and although they dont have an al al a carte , the staff are very flexible and dont charge for the buffet if you only want coffee and toast absolutely cant wait to make my London home the MayfairThe apartment was very clean and well equipped. My only comments is that it is very dark in the basement apartments and I would personally prefer a higher floor. Additionally the apartment was very cold and took the day for it to warm up. The floors are marble and made it feel colder. It would've been nice for the apartment heating to be on for when we arrived. Comments aside I would recommend these apartments 100%

Tip O - Dublin, Ireland

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[restabs alignment=”osc-tabs-left” responsive=”false”]
[restab title=”Who we are” active=”active”]

Who we are

At Mayfair House Apartments, we are committed to maintaining the trust and confidence of our visitors to our web site. We want you to know that we never share email lists or your data with other companies for marketing purposes. In this Privacy Policy, we provide information detailing why we collect your personal information and how we use it. We also outline the limited conditions under which we may disclose it to others and how we keep it secure.

Access to your personal information
We do not sell personal details to third parties for any purpose nor will we share your personal data from 25th May 2018 with any other organisations or promoters that have not been named in our privacy policy for their own marketing communications.

Changes to this Privacy Notice
We may make changes to our privacy policy from time to time. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances we will share it with third parties.

[/restab]
[restab title=”Cookies”]Website Cookies
Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.
This website will:
· Remember what is in your shopping basket
· Remember where you are in the order process
· Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

[/restab]
[restab title=”Cookies + Wifi”]Functional Cookies
This website will: *Offer Live Chat Support (If available)
*Track the pages you visits via Google Analytics. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Targeting Cookies
This website will: Allow you to share pages with social networks such as Facebook (if available)
· Allow you to share pages via Add This (if available)
To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.
This website will not: Share any personal information with third parties.

Wifi
We offer free wifi at our properties but do not store or collect data from our clients. [/restab]
[restab title=”Mailing Lists”]Mailing Lists
As part of the registration process for our newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails[/restab]
[restab title=”Booking”]

Booking Engine
When you book a room you use our booking engine which is provided by Hotelrez. To process orders successfully hotel rez needs to collect the following data
This will include:

personal information about you which we ask you for (e.g. your name, address, and email address) when you make a booking from our website or over the telephone;
a. financial details in order to process your reservation where a hotel requires pre-payment;
b. details of transactions you carry out through our website and details of the fulfilment of your orders.
We may only collect and process personal data collected and/or processed on behalf of a hotel in accordance with that hotel’s instructions. We cannot process it in any other way or for any other purpose.

You should refer to the hotel’s privacy and data protection policy for details of how they protect, and how they require us to protect, your personal information.
We are permitted by the hotel:
· to use your personal information for reserving rooms and/or other services for you at that hotel;
· to pass on your financial details to the hotel and/or appropriate third party (for example, credit card company) for the purpose of confirming or paying for a reservation (please note any credit card details will not be retained by us);
· to use your information for marketing purposes (where you agree to this); and
· to pre-complete forms and other details on our website to make your next visit to our website easier (eg when amending or cancelling a booking).

[/restab]
[restab title=”3rd Parties”]Third Parties
We do not sell personal details to third parties for any purpose nor will we share your personal data from 25th May 2018 with any other organisations or promoters that have not been named in our privacy policy for their own marketing communications.[/restab][/restabs]

 

[restabs alignment=”osc-tabs-left” responsive=”false”]
[restab title=”Who we are” active=”active”]

Who we are

At Mayfair House, we are committed to maintaining the trust and confidence of our visitors to our web site. We want you to know that we never share email lists or your data with other companies for marketing purposes. In this Privacy Policy, we provide information detailing why we collect your personal information and how we use it. We also outline the limited conditions under which we may disclose it to others and how we keep it secure.

Access to your personal information
We do not sell personal details to third parties for any purpose nor will we share your personal data from 25th May 2018 with any other organisations or promoters that have not been named in our privacy policy for their own marketing communications.

Changes to this Privacy Notice
We may make changes to our privacy policy from time to time. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances we will share it with third parties.

[/restab]
[restab title=”Cookies”]Website Cookies
Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.
This website will:
· Remember what is in your shopping basket
· Remember where you are in the order process
· Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

[/restab]
[restab title=”Cookies + Wifi”]Functional Cookies
This website will: *Offer Live Chat Support (If available)
*Track the pages you visits via Google Analytics. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Targeting Cookies
This website will: Allow you to share pages with social networks such as Facebook (if available)
· Allow you to share pages via Add This (if available)
To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.
This website will not: Share any personal information with third parties.

Wifi
We offer free wifi at our properties but do not store or collect data from our clients. [/restab]
[restab title=”Mailing Lists”]Mailing Lists
As part of the registration process for our newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails[/restab]
[restab title=”Booking”]

Booking Engine
When you book a room you use our booking engine which is provided by Hotelrez. To process orders successfully hotel rez needs to collect the following data
This will include:

personal information about you which we ask you for (e.g. your name, address, and email address) when you make a booking from our website or over the telephone;
a. financial details in order to process your reservation where a hotel requires pre-payment;
b. details of transactions you carry out through our website and details of the fulfilment of your orders.
We may only collect and process personal data collected and/or processed on behalf of a hotel in accordance with that hotel’s instructions. We cannot process it in any other way or for any other purpose.

You should refer to the hotel’s privacy and data protection policy for details of how they protect, and how they require us to protect, your personal information.
We are permitted by the hotel:
· to use your personal information for reserving rooms and/or other services for you at that hotel;
· to pass on your financial details to the hotel and/or appropriate third party (for example, credit card company) for the purpose of confirming or paying for a reservation (please note any credit card details will not be retained by us);
· to use your information for marketing purposes (where you agree to this); and
· to pre-complete forms and other details on our website to make your next visit to our website easier (eg when amending or cancelling a booking).

[/restab]
[restab title=”3rd Parties”]Third Parties
We do not sell personal details to third parties for any purpose nor will we share your personal data from 25th May 2018 with any other organisations or promoters that have not been named in our privacy policy for their own marketing communications.[/restab][/restabs]

 

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